Email Policy

You may ‘unsubscribe’ by clicking on the link at the bottom of our newsletter. Or you may modify your profile to change the emails you receive.
Steel Dog USA does not send email to people with whom it has no contact. The following conditions can result in the Steel Dog USA website sending you email:

  • You created an account at the Steel Dog USA website.
  • You purchased 1 or more items from Steel Dog USA.
  • You subscribed to the Steel Dog USA newsletter mailing list.
  • You submitted a question to Steel Dog USA.
  • You requested a catalog from Steel Dog USA.
  • Someone that you know visited the Steel Dog USA website, created a wishlist and sent it to you.
  • Someone that you know visited the Steel Dog website and used the ’email this page to a friend’ function.
  • You participated in a Steel Dog contest or giveaway which required you to provide an email address

If you received an email from Steel Dog USA and you feel that none of the above conditions have been met, you may send an email to orders@steeldogusa.com.

We take reports of spam abuse seriously and we will work with you to resolve any issues. In rare cases, spammers find new ways to exploit vulnerabilities within websites to force them to send spam. If you suspect that this has happened we would appreciate it if you would notify us using the email address above.

Privacy & Security Policy

Steel Dog USA believes in the security of your personal information — that is why we only collect information from you voluntarily. This information is used to process orders or to send current catalogs via email or post. Occasionally we may send out special offers or promotions via email, and you can opt to be included or excluded by calling or emailing Customer Service. We respect your right to privacy and will not share or sell your information to a third party.


By subscribing to Steel Dog USA text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via an automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.